Recent Posts

Removing Odors from a Flood May Require SERVPRO's Expertise and Equipment

6/19/2024 (Permalink)

skunk doors Post Flooding Odors in Your East Reno or Tahoe Home? Call SERVPRO!

Conquering Stubborn Odors After Storm Damage in Carson City

When severe storms strike Carson City, the physical damage is often the most visible and pressing concern. Floodwaters, high winds, and fallen debris can all wreak havoc on homes and businesses. While the labor-intensive clean-up and structural repairs are critical, addressing the lingering odors left behind can be just as challenging.

The unfortunate truth is that time compounds the problem when it comes to flood and storm damage. If a property has suffered significant structural issues, it may be days before owners or restoration professionals can even access the affected areas. This delay allows odors from contaminated water, mold, and other sources to deeply permeate throughout the building.

Once SERVPRO®'s restoration team is able to safely enter the property, the first step is to identify all potential sources of unpleasant smells. Floodwaters can leave behind a range of pungent odors from sewage, chemicals, and rotting organic matter. Mold growth, which often occurs rapidly in damp conditions, also produces a distinctive musty smell.

To combat these diverse odors, our experts utilize a multi-pronged approach:

Masking Agents: Time-release beads that cover up unpleasant smells with more pleasant fragrances.

Absorption & Filtration: Activated charcoal products that absorb humidity, moisture, and odor-causing oils.

Pairing Agents: Dispersed through a ULV fogger to combine with airborne odor particles and then settle on surfaces for cleaning.

Disinfectants & Sanitizers: Eliminate the bacterial and fungal growth that contributes to lingering odors.

Ozone Treatments: Electrically generated ozone gas that chemically bonds with and neutralizes deeply embedded odors.

Each of these methods is effective on its own, but the most successful odor remediation often requires the strategic application of multiple techniques. By combining these complementary processes, the SERVPRO team is able to address even the most stubborn smells and restore properties to a clean, fresh condition.

If your Carson City home or business has suffered storm damage and is battling persistent odors, don't hesitate to call the experts at SERVPRO. We're available 24/7 to assess the situation, develop a customized remediation plan, and get your property back to its pre-storm condition. Contact us today at (775) 588-2355.

If A Pipe Bursts And Causes Damage To Your Store, Our Experts Can Help!

6/12/2024 (Permalink)

We can help! When damage strikes, never hesitate to reach out to SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties.

Dealing with Water Damage: How SERVPRO® Can Help Restore Your Carson City Sports Equipment Store After a Pipe Burst

As a business owner, water damage can be a major headache, especially when a pipe suddenly bursts and floods your store. Whether it's your Carson City sports equipment store or any other commercial property, water damage can quickly escalate, compromising your merchandise and the structural integrity of your building. In these situations, it's crucial to act fast and call in the professionals.

When a pipe burst occurs in your Carson City sports equipment store, time is of the essence. The first step is to shut off the main water supply to stop the flow of water and prevent further damage. Once that's done, the next crucial step is to contact a reputable water damage restoration company like SERVPRO.

SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC)-certified technicians are available 24/7 to respond to your emergency. Our top priority is to protect your valuable merchandise and get your business back up and running as soon as possible.

Here's what you can expect from SERVPRO's water damage restoration process:

1. Inventory and Relocation: Our team will carefully pack up and relocate all undamaged items from the affected area, taking inventory for your insurance claim.

2. Water Extraction: Using specialized equipment like rover-mounted extractors and wet/dry vacuums, we'll quickly remove standing water from your store. The rover-mounted extractors can dry carpeted areas while simultaneously removing water.

3. Structural Drying: We'll set up air movers, flood mats, and dehumidifiers to thoroughly dry out the structure of your store, preventing secondary damage like mold growth.

4. Cleaning and Restoration: Once the drying process is complete, we'll clean and restore your store to its pre-damaged condition, ensuring that it's "Like it never even happened."

At SERVPRO, we understand the importance of getting your Carson City sports equipment store back up and running as soon as possible. That's why we'll work closely with you to minimize disruptions to your business and get your doors open again as quickly as we can.

If a pipe burst has caused water damage in your Carson City sports equipment store, don't hesitate to call SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties at (775) 588-2355. We're here to help you every step of the way.

Educating Children About the Dangers of Floods

6/5/2024 (Permalink)

Teach letters Let's empower our children with knowledge to stay safe in emergencies!

Flooding poses significant dangers and can wreak havoc anytime, anywhere, often catching people off guard. Injuries related to floods often stem from a lack of preparation and safety precautions. While staying safe during a flood can be challenging for adults, it is even more critical for children.

It is imperative to educate children about the risks of flooding, how to respond in such situations, and essential safety measures to follow. Adults should lead by example by taking heed of National Weather Service warnings and implementing necessary safety measures.

Teaching Tips:
1. Teach children to steer clear of water bodies when unsupervised. Post-storm, flooded creeks may seem inviting for play, but they can be perilous. Water depth is not always apparent, and what appears as a shallow puddle might conceal a deep hole.

2. Discourage children from attempting to walk or run across flowing water, as even six inches of water can knock down a grown person. Fast-flowing water carries debris like rocks and branches, posing serious injury risks upon contact.

3. Familiarize children with operating portable radios or televisions for weather updates. Flash floods strike swiftly, with delayed evacuation often leading to fatalities. Develop a family emergency plan and ensure your child is well-versed in it, including knowing how to dial 911 and explain emergencies to operators.

4. Teach children the mantra: "Turn Around, Don't Drown," emphasizing the importance of avoiding floodwaters to prevent accidents. In emergencies, children should stick with their parents or the nearest responsible adult, following instructions for their safety.

It's crucial not to assume that children will instinctively know how to act in emergencies. Ensure they are thoroughly educated on severe weather and emergency protocols, such as those related to flooding, to empower them with the knowledge needed to stay safe.

Water Damage Can Come in Many Forms

5/30/2024 (Permalink)

water damaged wall It is critical to get a certified restoration company in to handle any water damage.

Understanding the Three Categories of Water Damage: What You Need to Know

Water damage can wreak havoc on your home or commercial property, but not all water is created equal when it comes to potential hazards. Understanding the three categories of water damage is crucial for effective mitigation and restoration. At SERVPRO®, we specialize in handling all types of water damage, ensuring your property is restored to its preloss condition promptly and safely.

Category 1—Clean Water
Clean water, also known as Category 1 water damage, originates from a sanitary source and poses minimal risk to human health initially. However, prolonged exposure or contact with building materials can lead to microbial contamination, escalating the risk over time. Factors such as high humidity and warm temperatures can accelerate microbial growth, making it essential to address clean water damage promptly to prevent further contamination.

Category 2—Gray Water
Gray water, or Category 2 water damage, contains a higher level of contamination compared to clean water and may pose health risks or cause discomfort upon contact. Clean water damage can escalate to Category 2 if left untreated, as biological contaminants proliferate over time. Inhaling fungal spores or coming into contact with chemical contaminants in gray water can lead to allergies or illness, emphasizing the importance of swift remediation.

Category 3—Black Water
Black water, the most severe category of water damage, is highly contaminated and poses significant health threats to occupants and restoration professionals alike. This type of water damage typically involves sewage backups, containing pathogens such as bacteria, viruses, and parasites. Exposure to black water can result in infectious diseases, allergic reactions, and toxic poisoning, highlighting the urgency of professional intervention.

Why Professional Restoration is Essential
Dealing with any category of water damage requires the expertise of trained professionals equipped with specialized equipment and knowledge. Attempting to handle water damage on your own can exacerbate the situation and pose health risks. At SERVPRO, our rapid response team is available 24/7 to mitigate water damage and restore your property to a safe, healthy environment.

Trust SERVPRO for Prompt Water Damage Restoration
When faced with water damage, time is of the essence. Contact SERVPRO at (775) 588-2355 for immediate assistance. Our experienced technicians will assess the situation, implement effective restoration strategies, and ensure your property is restored to its preloss condition "Like it never even happened."

Don't let water damage compromise the safety and integrity of your property. Trust SERVPRO for professional, reliable restoration services you can count on.

Banish Fire Odors with SERVPRO's Comprehensive Solutions

5/22/2024 (Permalink)

fire damaged dresser SERVPRO provides cleanup and removal of contents, odors and Fire Damaged items.

Expert Fire Odor Removal Services in Carson City: Understanding the Deodorization Process

Experiencing a fire in your Carson City townhome is not just about the visible damage to your property; it's also about dealing with the lingering aftermath, including soot removal and fire odor control. When facing such challenges, partnering with a professional restoration company like SERVPRO® is essential. Our proven expertise and adherence to industry standards ensure that your home is restored to its preloss condition, leaving no trace of the fire behind.

Comprehensive Restoration Approach

At SERVPRO, we understand that fire damage restoration extends beyond surface-level cleanup. Before addressing fire odor problems, our technicians prioritize safety by securing the work area and removing any charred debris. This initial step sets the stage for a thorough restoration process aimed at eliminating lingering odors and restoring your home's indoor air quality.

Soot Removal and Odor Control

Soot residues can serve as a breeding ground for persistent fire odors, necessitating meticulous cleaning and deodorization efforts. Even after visible charred materials are removed, smoke particles can penetrate deeply into surfaces, contributing to unpleasant aromas. Our team employs advanced cleaning techniques to effectively remove soot residues and prepare the affected areas for odor control treatments.

Comprehensive Deodorization Techniques

The deodorization process is a critical aspect of fire damage restoration, requiring a multi-faceted approach to address different types of odors effectively. At SERVPRO, we utilize a range of techniques tailored to the unique needs of each situation:

- Chemical Containment: We employ chemical agents to block or restrict malodor particles from circulating, effectively containing unpleasant smells at the source.
- Volatile Vapor Application: Strong masking and pairing agents are applied via volatile vapors to neutralize odors and leave behind a fresh scent.
- Pressurized Thermal Fogging: This method utilizes heat to break down deodorant chemicals into microscopic particles, mimicking the behavior of smoke and penetrating even the most inaccessible areas.
- Ozone Treatment: For stubborn odors, we deploy ozone generators to produce O3 particles that oxidize and neutralize malodor compounds, leaving the air clean and fresh.

24/7 Emergency Response

At SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties, we understand that fire emergencies can occur at any time. That's why we offer round-the-clock emergency response services to address your needs promptly. If you detect lingering fire odors in your townhome, don't hesitate to contact us at (775) 588-2355 for immediate assistance.

Trust SERVPRO for comprehensive fire damage restoration and expert fire odor removal services in Carson City. With our proven techniques and dedicated team, we'll help you reclaim your home and restore peace of mind.

SERVPRO Responds Swiftly to Remove Stormwater for Businesses

5/13/2024 (Permalink)

flooded dealership vehicles Carson City Flooded Businesses Get Help from SERVPRO

Protecting Your Douglas County Dealership from Flood Damage

Your Douglas County dealership is a beacon of reliability, offering drivers of all ages the perfect vehicle to fit their budgets. Nestled in a vibrant community, your showroom and lobby provide a clean, modern haven for customers seeking refuge from the elements. However, with natural disasters looming as a constant threat, safeguarding your business against flood damage becomes paramount, especially given its proximity to nearby bodies of water.

The Risk of Rising Water Levels

Living in close proximity to rivers brings the perpetual risk of flooding, even for businesses situated above traditional floodplains. The sudden surge of water can wreak havoc on your dealership, leaving little time for preparation. With numerous vehicles to protect and essential records to preserve, mitigating flood damage presents a daunting challenge.

Partnering with SERVPRO® for Swift Restoration

In the face of rising water levels, you don't have to confront the aftermath alone. At SERVPRO, we specialize in rapid response and efficient flood damage restoration tailored to businesses like yours. Our experienced team moves swiftly to evacuate your building's contents to safety, minimizing irreparable damage and ensuring the preservation of vital records.

Preventative Measures and Efficient Extraction

Proactive measures play a crucial role in limiting water intrusion. Our experts implement preventative strategies to mitigate the ingress of water, simplifying the extraction process. By swiftly removing water from your facility's floors, we pave the way for thorough drying, a critical phase in the restoration process.

Thorough Drying and Inspection

Drying your dealership is not just about surface moisture; it's about comprehensive restoration. Our team employs advanced techniques, including thermal imagery, to detect hidden moisture pockets and ensure thorough drying. By leaving no stone unturned, we guarantee a complete restoration of your premises.

Count on SERVPRO for Fast, Reliable Restoration

Natural disasters are unnerving, but with SERVPRO by your side, you can navigate the aftermath with confidence. Our experienced restoration specialists are equipped to handle flood waters efficiently, minimizing downtime and restoring your dealership to its former glory.

Trust SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties for Expert Restoration Services

When disaster strikes, swift action is essential. Trust our experienced SERVPRO team to mitigate flood damage and expedite the restoration process. Contact us today to safeguard your dealership and ensure business continuity.

Ways You Can Prepare for Winter Storms

5/7/2024 (Permalink)

storm damage Planning and preparing ahead of time can prevent unwanted winter storm disasters.

When Mother Nature unleashes her fury, property owners often find themselves at her mercy. However, being prepared and proactive can significantly mitigate the impact of severe storms. At SERVPRO®, we specialize in rapid, cost-effective storm damage restoration services, but we also believe in empowering property owners to minimize damage before it occurs. Here are some essential strategies to safeguard your property:

1. Fortify Your Roof

Your roof is your first line of defense against the elements, making its integrity paramount in storm preparedness. Conduct regular inspections to identify and address any vulnerabilities promptly. Look for missing or damaged shingles, signs of water intrusion, and weakened areas. Swiftly repairing these issues can prevent minor problems from escalating into major structural damage during extreme weather events. In the unfortunate event of significant storm damage, professional water damage restoration services may be necessary to mitigate further harm to your property.

2. Prune with Purpose

Deadwood and overgrown branches pose a significant threat to your property during storms, capable of causing extensive damage when winds whip and rain pours. Regularly trim trees and shrubs around your home, focusing on removing dead or weak branches that are susceptible to snapping. By proactively managing your landscape, you not only enhance the safety of your property but also reduce the risk of storm-related damage.

3. Reinforce Your Defenses

Investing in storm-resistant windows or hurricane shutters can provide invaluable protection against the elements. These reinforcements act as a barrier, safeguarding your home's interior from wind, rain, and flying debris. By fortifying vulnerable entry points, such as windows and doors, you can minimize the likelihood of water intrusion and structural damage during severe weather events.

Additional Measures

Beyond these key strategies, there are several other steps you can take to bolster your property's resilience:

  • Gutter Maintenance: Ensure your gutters are clear of debris to facilitate proper drainage and prevent water from pooling around your foundation.

  • Secure Outdoor Items: Anchor or store outdoor furniture, equipment, and decorations to prevent them from becoming projectiles in high winds.

  • Backup Power: Consider installing a generator to maintain essential services during power outages caused by storms.


While we cannot control the weather, we can take proactive measures to safeguard our properties and minimize the impact of storms. By implementing these strategies and partnering with professionals like SERVPRO for storm damage restoration, you can fortify your defenses and protect your investment.

For personalised guidance and comprehensive storm preparedness solutions, contact the experts at SERVPRO of Carson City, Douglas County, South Lake Tahoe, East Reno, and Lyon & Storey Counties. Together, we can weather any storm.

Preventing Mold Begins With You

4/25/2024 (Permalink)

mold service worker Do not clean or apply biocides to visible mold on porous surfaces - call SERVPRO to safely take care of mold remediation.

To minimize the potential for mold growth in your building, you must: 

• Keep your building clean—particularly the kitchen, the bathrooms, carpets, and floors. Regular vacuuming and mopping, plus cleaning hard surfaces using a household cleaner, are all important to remove the dirt and debris that harbor mold or food for mold. Throw away moldy food immediately.

• Remove visible moisture accumulations on windows, walls, ceilings, floors, and other surfaces as soon as reasonably possible. Look for leaks in washing machine hoses and discharge lines, especially if the leak is large enough for water to seep into nearby walls. If your property has them, turn on exhaust fans in the bathroom before showering and in the kitchen before cooking with open pots. Also when showering, keep the shower curtain inside the tub (or fully close the shower doors). Experts also recommend that after a shower or bath, you (1) wipe the moisture off shower walls, shower doors, the bathtub, and the bathroom floor; (2) leave the bathroom door open until all moisture on the mirrors and bathroom walls and tile surfaces has dissipated; and (3) hang up your towels and bath mats so they will completely dry out. 

• Notify your service provider about any air-conditioning or heating-system problems you discover. Make sure to replace the air filters. It’s good practice to open windows and doors periodically on days when the outdoor weather is dry (i.e., humidity is below 50%) to help humid areas of your building dry out.

• Promptly notify SERVPRO® of any signs of water leaks, water infiltration, or mold. We will respond within the same day.  

Avoiding Moisture Buildup 

To avoid mold growth, it’s important to prevent excess moisture buildup in your building. Failing to promptly attend to leaks and moisture accumulations on property surfaces can encourage mold growth, especially in places where they might get inside walls or ceilings. Prolonged moisture can come from a wide variety of sources, such as:

• rainwater leaking from roofs, windows, doors, and outside walls, as well as flood waters rising above floor level;

• overflows from showers, bathtubs, toilets, sinks, washing machines, dehumidifiers, refrigerator or air-conditioner drip pans, or clogged air-conditioner condensation lines;

• leaks from plumbing lines or fixtures, and leaks into walls from bad or missing grouting or caulking around showers, bathtubs, or sinks;

• washing machine hose leaks, plant-watering overflows, pet urine, cooking spills, beverage spills, and steam from excessive open-pot cooking;

• leaks from clothes-dryer discharge vents (which can put a lot of moisture into the air); and

• insufficient drying of carpets, carpet pads, shower walls, and bathroom floors.  

Cleaning Mold 

If small areas of mold have already accumulated on nonporous surfaces (such as ceramic tile, Formica, vinyl flooring, metal, wood, or plastic), the Environmental Protection Agency recommends that you first clean the areas with soap (or detergent) and water and let the surface dry thoroughly. (Applying biocides without first cleaning away the dirt and oils from the surface is like painting over old paint without first cleaning and preparing the surface.) When the surface is dry—and within 24 hours of cleaning—apply a premixed spray-on household biocide such as Lysol Disinfectant, Original Pine-Sol Cleaner, Tilex Mold & Mildew Remover or Clorox Clean-up Cleaner + Bleach. (Note two things: First, only a few of the common household cleaners can actually kill mold. Second, Tilex and Clorox contain bleach, which can discolor or stain surfaces, so follow the instructions on the container.) Always clean and apply a biocide to an area five or six times larger than any mold you see—mold can be present but not yet visible to the naked eye. A vacuum cleaner with a high-efficiency particulate air (HEPA) filter can be used to help remove non-visible mold products from porous items such as fibers in sofas, chairs, drapes, and carpets—provided the fibers are completely dry. Machine washing or dry cleaning will remove mold from clothes.  

Warning for Porous Surfaces and Large Surfaces 

Do not clean or apply biocides to visible mold on porous surfaces such as sheetrock walls or ceilings or too large areas of visible mold on nonporous surfaces. Instead, notify SERVPRO.

Call 775-588-2355 and we will come to your location quickly to assess the damage. Our trained technicians will make sure your property is safe and professionally cleaned. 

Don’t Tackle Fire Damage Remediation in Your Reno or Carson City Business Alone

4/19/2024 (Permalink)

commercial building Don't let your hotel in Reno or Carson City get ruined by fire damage. Call the professionals at SERVPRO today for remediation help.

How Quickly Fire Effects Can Spread in Reno Nevada Hotels

Hotels in Reno and Carson City are a vital component to the infrastructure of the entire area, helping tourism to continue to be as prevalent and steady as ever. With the massive structures that many of these accommodations are, a single disaster or emergency can spread over a broad area in a brief time. Incidents like fire loss offer multiple levels of damaging effects that can move far beyond the ignition point and can be a devastating force for multiple rooms in your hotel.

Structural concerns are most often the priority for addressing fire damage in your lodging. With experts with extensive training in fire and smoke damage restoration and recovery, as well as education in the modern approaches for deodorization and fire residue removal, our SERVPRO staff on site is knowledgeable and confident in work to get done. In most cases, containment of the effects is critical because even after extinguishment occurs, soot/smoke residues and carcinogens can continue to spread throughout the building.

Containment strategies for our SERVPRO professionals often come down to our advanced equipment like our hydroxyl generators, air scrubbers, and other physical barriers. Plastic sheeting can often be a literal hindrance for airborne particulates and contaminants from reaching other areas of the hotel. With these effects limited to a specific space, our contracting division can get to work on controlled demolition and fire debris removal.

One of the risks of fire effects in your area hotel is how easily certain conditions like harsh odors can pass through construction materials and structural elements. The longer that your business goes without the appropriate preventative actions like the use of hydroxyl and ozone machines, the more widespread and overwhelming these symptoms can become. A significant spread of these effects compromises not only your ability to offer rooms to potential guests but can affect your overall reputation with current customers.

Fire loss incidents can produce multiple damaging effects that can spread quickly through your hotel. Our SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties team can help. Give us a call anytime disaster strikes at (775) 588-2355.

Moisture Removal and Dehumidification Are Vital to Reduce Water Damage

4/9/2024 (Permalink)

burst pipe A Burst Pipe in a Carson City Building Means Significant Water Damage--Contact SERVPRO for Removal

Your offices in Carson City can suffer slow leaks anywhere there are water pipes. These can split open and release hundreds of gallons of water during the night, or slowly leak water from loosened joints.
Property owners in Carson City must maintain a building's safety at a certain level, and commercial water damage can make this extremely difficult. SERVPRO technicians adhere to protocols established by the IICRC and OSHA. These methods effectively restore both commercial and residential properties to their preloss condition and prevent additional damage from occurring. When extensive damage already exists, we can mitigate this as soon as we remove any existing water and future water can no longer gain entry.
Water can damage partitions by dry-rotting fibers or allow microbial infestations to thrive. Floor coverings can slowly become damaged by slowly leaking pipes while broken ones can soak them almost instantly. While we can often rescue the carpet itself, the padding's fate depends on several factors. Its age, density, and composition, as well as the amount of time it remained exposed to invasive water, can affect our ability to save it from destruction. We advise our customers on their specific situation as soon as possible. Tiled and industrial-grade vinyl floorings can reduce the immediate effects of water flooding.
Sensitive documents can also become tinged with a moldy scent. Conditions of high humidity can change the feel of paper. Ink also becomes affected and become illegible in places when water damage takes place. Other media can become stuck together when their protective coatings fail under situations involving high moisture environments. These problems make mitigation of water damage crucial for your building's occupants' businesses.
Office furniture and equipment, depending on their position to the water's source, might also suffer severe damage. We can dry and clean furniture, keeping it functional. Equipment with electronics often fares well after one of our licensed partners or yours examine them and discusses any necessary repairs or special handling. A small group of technicians can place desks, display cases, or other furnishings on blocks, so no stains develop.
Getting your office building dry again requires a concerted effort at eliminating the water at its source, removing damaged materials, drying out the environment and contents, and preventing secondary water damage effects. Dehumidification and restoring normal RH levels are crucial to mitigating damages.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties wants to help you keep your tenants satisfied by getting things back under control as quickly as possible. Call us at our 24-hour services number, (775) 588-2355, whenever you need our assistance.