Recent Storm Damage Posts

SERVPRO is faster to any size disaster because we know what an impact quick action has during a property disaster recovery

3/7/2024 (Permalink)

weather changes When weather changes cause storm property damage our crews are always here to help, with fast and effective action to minimize damages.

Quick response and cleanup are key to a successful storm damage restoration.


When rain and wind come to local Tahoe, Truckee, Reno, and Lyon County communities causing fallen trees, damage to roofs, and flooding to basements, our local SERVPRO team of property restoration specialists is ready to help. We have years of experience handling disaster cleanup and mitigation, we know how important it is to be prepared, and our SERVPRO teams are ready and always prepared to handle any size of a property disaster.

Contacting SERVPRO of Douglas County, Carson City, South Lake Tahoe, and SERVPRO of Reno East, and Lyon & Storey Counties for immediate service after you experience a flood or water damage can be the difference between a quick cleanup and mitigation or more costly and intrusive restoration, construction and mold remediation services. Our Emergency Service Team technicians are available 24-7 to help clean up and repair your storm and flood property damage. Our priority is providing quick and effective service and solutions to restore your property and belongings, “Like it never even happened.”


It’s critical to take quick action and call our SERVPRO team to begin taking steps to stop the damage from becoming an even bigger disaster. Our professionals first assess the severity of the situation and determine the full extent of the storm, flooding, or additional water damage. Restoring your home or business quickly takes specialized equipment and highly skilled IICRC professionals. Our team closely inspects the damaged areas; measuring the moisture content, humidity, and temperature to assess the full extent of the damage. They provide a step-by-step solution to restore and repair your property and contents to help minimize additional damages.


OUR STORM & WATER MITIGATION SERVICES INCLUDE
    •    Water Extraction
    •    Drying of affected areas, including walls, carpets, and furniture
    •    Cleaning and Restoration of affected possessions
    •    Remediating mold and mildew
    •    Reconstruction and Repairs

Our SERVPRO Storm Team has the experience and resources to handle your storm property damage quickly and professionally. We know what comes next after the storm and we are prepared 24-7 with Emergency help when you need us! Call our cleanup, restoration, and repair teams today at (775) 588-2355.

Cleanup And Assessment After Flooding In South Lake Tahoe Homes

2/20/2024 (Permalink)

flooded home After a flood, homeowners often get overwhelmed by the debris, dirt, and excess water throughout the property.

Initial steps to take once a disaster strikes your South Lake Tahoe home involve finding suitable professional assistance that can arrive quickly with the resources to protect your home from further harm. With flooding, many areas of your property can get affected simultaneously which poses a risk greater than homeowners can remedy on their own. Our professionals can help by arriving quickly with fast extraction tools to help remove the excess water from the affected sections of your property as promptly as possible.

After flood damage to your South Lake Tahoe home, your primary concern is getting flood cleanup and assessment of structural issues. With the advanced equipment that our SERVPRO professionals have in our Green Fleet dispatched out to emergencies, we can make accurate inspections of properties affected by flooding to determine what tools and personnel are necessary to restore your home completely.

From the moment that our professionals arrive at your property, we begin our assessment of the spread of the damage throughout your house. With our moisture detection equipment, we can identify pockets of moisture that require our immediate attention and which materials have become saturated by the excess water introduced to the environment.

Additionally, our SERVPRO technicians get to work quickly on cleaning up the area once the water has gotten extracted and we begin drying efforts. Demolition is often a big part of this process, as many materials require removals such as carpeting, portions of drywall, and other oversaturated surfaces and contents. Once these areas get removed, we can prepare these portions of your home for reconstruction that can follow our initial mitigation efforts.

After a flood, homeowners often get overwhelmed by the debris, dirt, and excess water throughout the property. Our SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties has the tools to quickly remove the water from the affected areas and return your property to preloss conditions fast. Give us a call anytime that you need us at (775) 588-2355.

What You Need to Know About Storm Damage and Flooding

1/3/2024 (Permalink)

impending storm on road When a storm is on its way, remember that no matter what happens, SERVPRO has seen it all and is ready to help if disaster strikes!

When storm damage or flooding occurs, you need professionals to help with repairs and remediation of your property. There are many different elements that go into residential or commercial property restoration, so be sure to contact a local professional who deals specifically with storm damage remediation or water damage restoration.

Whether you are dealing with flooding, roof damage, hail damage, ice damage, or even roof leaks, you need professional remediation technicians. SERVPRO®  technicians will come to your home or business with flood pumps and specialized tools that get rid of floodwater safely and efficiently.

When it comes to storm or flood damage in Lyon, Storey, and Douglas Counties, knowing about the different types of damage may help you when it comes time to call your insurance agent and conduct repairs on your property. Many insurance companies categorize storm and flood damage as two separate types of damage under your policy.

Here's what you want to know:

What Is Storm Damage?

Storm damage is considered to be any damage caused by nature. Damages in this category may include:

  • Wind damage
  • Hail damage
  • Flooding caused by rain
  • Broken gutters
  • Fallen tree limbs

What Is Flood Damage?

Flood damage is often considered to be a separate category from damage caused by a storm. Floodwater can be caused by a number of factors not related to nature. These include:

  • Broken or leaking pipes
  • Water from fire suppression effort
  • Water from irrigation systems
  • Sewer overflow

What Should I Do If My Property Is Damaged?

If your home or business has suffered damage, it's best to begin the restoration process quickly in order to prevent further issues. Your insurance company may recommend boarding over the damaged area. It will be necessary to thoroughly dry the affected zones and inspect for mold growth or structural damages. Your policy might provide coverage for repair costs.

Why Should I Contact a Restoration Professional?

Different types of damage require different repair methods. Hiring a damage restoration service is your best option. Professionals have the tools and knowledge needed to deal with a variety of damages, including flooding, storm-related property destruction, and any potential mold problems that could result from water damage.

Professional restoration efforts involve a lot more than just using a water pump. Storm Damage can leave behind a lot of problems once the storm has passed and flooding can cause rapid mold growth, compromising the integrity of your building. Whether you are looking for water restoration due to a broken pipe or you need roof repair done after a storm has brought hail, you should contact a local restoration service such as SERVPRO.

You want to protect your residential or commercial property. Understanding the difference between flood and storm damage can help when it comes time to talk to your insurance company and begin repairs. If you have any questions, we can help you navigate the restoration process.

Give us a call at (775) 588-2355.

SERVPRO of Carson City, Douglas County, South Lake Tahoe, Reno East, and Lyon & Storey Counties is ready to respond immediately to any disaster. We are prepared to bring the expertise and equipment necessary to get your property back in great shape. 

Make Sure You Are Prepared to Weather Any Storm

12/9/2023 (Permalink)

storm damaged house Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.

Remnants of Hurricane Laura unleashed twisters of wind and heavy rain hundreds of miles inland along the Gulf Coast, leaving a path of mangled buildings. 

The SERVPRO Disaster Recovery Team has a network of strategically positioned storm teams on standby for disasters like these. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties is here to help in any storm. The Tahoe and Truckee areas are no stranger to heavy snowfall. Hurricanes and tornadoes may be less common in our areas but we are not immune to weather emergencies and storm damage.

Immense destruction can be left after a large storm, but we are here to help restore homes, businesses, and hope.  

According to www.weather.gov, the peak threat for hurricane season is from August through September. 

SERVPRO of South Lake Tahoe, Carson City, Douglas County, Reno East, and Lyon & Storey Counties wants to help you be better informed for the hurricane season. Hazards can include inland flooding, tornadoes and destructive winds, and storm surges. 

Here are 5 things to know. 

  1. Storm surge is defined as a large amount of water generated by a storm’s wind. It is one of the leading causes of hurricane-related deaths in the USA. These surges can cause a massive amount of destruction along the coast and can travel miles inland.
  2. Flooding from heavy rain is the second highest cause of death from tropical cyclones. This can be destructive depending on the number of days rain persists after the storm has passed.
  3. Winds from a hurricane can be dangerous due to signs, outdoor furniture, or other materials that typically live outside.
  4. Tornadoes can accompany hurricanes making landfall. These tornadoes typically occur in rain bands well away from the center of the storm.
  5. Waves contain rip currents which can cause damage to structures along the coastline.

Stay safe this hurricane season.

If you need storm damage recovery assistance, call SERVPRO at (775) 588-2355.

Our Storm Damage Experts Can Save Your Home

10/19/2023 (Permalink)

water damaged baseboards When a flood damages your home, count on SERVPRO. We are Here to Help.

Storm Damage In South Lake Tahoe Is Not What You See On TV

Most storm flood damage is much milder than the massive natural disasters that you might occasionally see on television. While professional damage mitigation companies like SERVPRO stay prepared to deal with situations that bad, you probably do not need to worry about such drastic damages happening to your home. Here are a few of the more common problems that might happen in your home after a flood.

Damaged Carpeting and Flooring
One of the most popular reasons why owners in South Lake Tahoe with flood damage call up SERVPRO is to help deal with the effects that flooding can have on their floor materials. The floors of your home are not designed to be submerged underwater and soaked through, so when a flood strikes, these materials may warp in unexpected ways. Carpeting tends to shrink and warp when drying out and typically requires full replacement after a storm flood. Other materials like tile and wood typically do not need to be replaced but may require some specialty restorative treatments.

Baseboard Damage
Many local homes have baseboards on the bottoms of most or all of their interior walls. During a flood, these can start to shrink, bend, or become discolored. If the water becomes deep enough, similar types of damage can happen to wallpaper and paint on the walls themselves. Depending on how quickly we arrive after the disaster, we can typically reverse most of the damaging effects done to baseboards in your house.

Mold Growth
Perhaps the most important reason to call SERVPRO immediately after a flood is to stop mold from growing in your home. Fungal spores can spread whenever they have both a food source and sufficient levels of moisture, and the average flood provides them with both of these things. While we can remove and sanitize mold damage after it happens, the more straightforward solution is often to remove the water before spores get the chance to grow. We’re Faster to Any Size Disaster to set up drying equipment that cuts off the water supply and stops mold damage in its tracks.

We are here to help our community in any way we can. SERVPRO has been in the area for decades and will still be here for decades to come. Adjusters make recommendations for who to use but select a company based on relationship.


SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyons & Storey Counties is committed to helping you overcome flood damage quickly and at as low of a cost as possible. Call us 24/7.

Even Small Storms Can Cause Damage to Your Property.

8/13/2023 (Permalink)

uprooted tree Storms Can Uproot Trees Causing Large-Scale Damage.

When Storms Come, SERVPRO Can Fix the Damage

Many homeowners expect only the worst storms to do damage to their home, but even short storms can cause damage to a home when trees are victims of disease. Many diseases can create weak trees with dead limbs, and some diseases can affect the roots of the tree instead. A tree that looks healthy may not be healthy in reality, and it can actually be a huge danger to your home or garage without you knowing until it is too late. If your home, garage, or any other buildings have been damaged by tree limbs or trunks, it is good to know that we have the skills and equipment to make it "Like it never even happened."

Rain is not Always Needed for Storm-Like Conditions to Exist, Nor for Damage to Happen.

Dust storms can create conditions ripe for storm damage to happen. Shingles and siding can come off, ripped away by high winds and debris that is carried by the wind. If sand is carried by winds, this can corrode and pit paint and other surfaces of your home's exterior. With trees, rain often erodes soil away from roots, making it easier for entire trees to topple onto houses and garages. Rain is not always needed for this to happen, however, if erosion has already happened.

When damage happens during a storm, or when storm-like conditions happen, repairs should be started and completed as soon as possible. This can substantially reduce the risks posed by the elements to the interior of your home. Repairs will also keep insects and other pests from further deteriorating your home. Termites and other pests, some of which may have been the reason behind diseased trees on your property, won't be able to infiltrate your home's exterior if repairs are made, and completed, in a timely manner.

Begin Storm Damage Repairs to Your Home with a Call to SERVPRO775-588-2355

At SERVPRO, we have the training, education, and experience to get your home or garage back in pre-damage condition. Call SERVPRO of Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey Counties at (775) 588-2355. We will arrive at your door at your earliest convenience to assess the damages and begin repairs.

Sign up for the SERVPRO Newsletter for recommendations on keeping your property healthy and being emergency ready.

A Fallen Tree Can Cause Trouble For Your Property

6/21/2023 (Permalink)

24/7 service key Our technicians and team members can work quickly to minimize damage.

How Fallen Trees Can Mean Flood Damage In South Lake Tahoe

Severe weather systems can affect South Lake Tahoe homes and businesses through every season of the year. From torrential rainfall and flooding scenarios that occur during the spring and summer months to the heavy snowfall expected every fall and winter, homeowners must always have a contingency plan in place to protect their property from standing water threats that a compromised exterior to their home can allow. Every season also presents its own unique risks for fallen trees and breaking limbs, and these can lead to disastrous circumstances for properties they affect.

Trees that fall or lose limbs can puncture roofs and tear off siding, leading to flood damage in South Lake Tahoe residences. With the severity of these situations as they occur, flooding can often start immediately without giving homeowners any legitimate warning. At the first sign of problems like this, property owners should reach out to our SERVPRO rapid response team. We have a full-service approach to these emergencies, working to address structural concerns, tree removal, and the harsh effects of flooding within the property as well.

While our team can quickly provide temporary construction solutions like board up and tarping for structural compromise allowing water penetration, another hurdle present at the emergency is the tree that caused the damage. Our technicians and team members can work quickly to remove this threat against your property and work to remove it entirely from the premises when more favorable weather conditions exist.

Addressing the flood effects in your home must begin at the point of penetration, utilizing drying efforts in areas like the attic and upper floors of the property. Where water has been collected, our SERVPRO team can utilize portable extraction equipment like wet-vacs with extraction wands and submersible pumps. We can run these tools on our generators if the tree damage also severed consistent power to the property.

There are many hazards present when fallen trees allow for flooding in a home. Let our SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties professionals help you through every phase of recovery with our experience and advanced equipment. Give us a call whenever disaster strikes at (775) 588-2355.

Our Technicians Can Help After a Flood Has Caused Significant Damage

5/25/2023 (Permalink)

flood in home SERVPRO maintains constant readiness to help you handle the effects of flooding in your home.

Don't Let These Effects Of Flood Damage In Carson City Happen To Your Home

Some of the most severe effects of flood damage in Carson City only show themselves hours or days after the disaster happens, and only if no action is taken in that time to prevent additional damage from happening.

Companies like SERVPRO exist to provide 24/7 protection against floods in Carson City by responding quickly to your home and removing water before anything worse can happen. However, without a professional mitigation crew helping out, the problems can add up quickly. Here are some of the things that can happen to your home without a fast response.

Hours After the Incident - Water Seeps In
When water first enters the area, its effects are often only at the surface level. However, with more time, moisture can seep deeper into the wood, concrete, tile, and other common home materials. The deeper water reaches, the longer we must spend drying the area out and the more resources we have to invest just in getting the place dry again. Every minute counts after a disaster, so be sure to call SERVPRO without delay!

Days After the Incident - Severe Effects
When standing water and excess moisture remain in the environment for several days without intervention, they begin to cause more severe effects in the home. Wood boards can bend and warp, metals can start to oxidize, and some types of carpeting may become impossible to save. Mold can also become a significant problem at this time. Even if damage has progressed to this stage, you should try to call us in as soon as possible so that our experts can stop these issues from becoming permanent.

One Week or More - Permanent Damage
Once roughly a week has passed without thorough drying solutions, permanent damages start to drastically increase the restoration and repair costs associated with the incident. Concrete can crack and fragment, woods can become heavily deteriorated, and mold growth may be so extensive as to pose significant health effects. We can help to remove water and restore damages even well past this stage, but the problems may be much harder for us to deal with than if we had responded earlier.


SERVPRO of Carson City / Douglas County / South Lake Tahoe / Lyon & Storey Counties / Reno East maintains constant readiness to help you handle the effects of flooding in your home. Call us.

Maintaining a Sump Pump

3/16/2023 (Permalink)

sump pump A sump pump will be ready to protect your property from water damage

How To Maintain a Sump Pump

Regardless of whether you live in an area that is susceptible to floods, it is beneficial to consider having a sump pump in your home in Douglas County, NV. An exceptionally heavy rainstorm, rapidly melting snow, or a broken pipe could all be the cause of a flood in your basement that can more easily be managed with the proper equipment. Once you have your pump, there are several tasks that you should undertake regularly in order to keep it properly maintained.

Clear Obstructions

The discharge pipe and vent hole, pit, and intake screen are all points that are vulnerable to obstructions. Proper pump maintenance means checking for dirt and debris that could be preventing proper drainage, eliminating anything that is blocking the screen, and clearing things that prevent the float component from functioning. You can conduct periodic tests by pouring water into the basin. The pump should activate and drain the water. Regular maintenance of your sump pump ensures that it is ready for an emergency.

Maintain a Safe Connection

Pumps are usually run off of an electrical source, so make sure that yours is plugged into the correct type of outlet (ground fault circuit interrupter or GFCI). You should also check the cord once in a while, especially if you have any history of rodents in your basement that could damage the cord.

Replace Backup Power

Your pump probably has a backup power source. Test the battery at least annually and replace it every couple of years. The backup power source is your last line of defense in the face of a flood, so if it's been sitting unused for a lot of years, there's a good chance it won't work when you need it to. If that happens and your basement does flood, call an emergency mitigation company to evaluate for safety before you start to clean up.
A sump pump will always be at the ready to protect your home from water damage if it is maintained properly.

Ways You Can Prepare for Winter Storms

2/26/2023 (Permalink)

Storm Damage Planning and preparing ahead of time can prevent unwanted winter storm disasters.

Unfortunately, property owners don’t get to choose when a storm moves into the area — but we can be ready for when it does. SERVPRO specializes in fast, affordable, and efficient storm damage restoration services. Below, we've compiled a few tips to help reduce and prevent severe storm damage from impacting your property.

3 Ways to Minimize the Need for Storm Damage Restoration Services

1. Regularly Inspect Your Roof

Checking whether any shingles have blown off of your roof or if there are any minor leaks and repairing such problems immediately will help you avoid serious structural damages when extreme weather sets in. If you find your home has suffered extensive storm damage, it may be necessary to invest in the services of a water damage restoration professional like the experts from SERVPRO due to rain leaking through the roof.

2. Trim Dead Wood

No matter what time of the year, hard winds or heavy rain and snowfall can easily snap dead limbs, branches, or trees surrounding your home and cause storm damages. The professional technicians from SERVPRO recommend regularly trimming dead wood and branches on your property. Doing so will help keep you safe and minimize storm damage to your home should a storm set in.

3. Consider Storm Windows

One way to help minimize the need for storm damage restoration is by investing in high-quality storm windows or hurricane shutters. These investments will help prevent leaks and other storm damage by protecting the glass of your windows and adding an extra layer to protect against wind and rain.

For more tips on how to avoid the need for costly storm damage restoration services, contact the professionals from SERVPRO of Carson City, Douglas County, South Lake Tahoe, East Reno, and Lyon & Storey Counties. 

SERVPRO Will Organize Your Exit In Lake Tahoe After A Flood

9/28/2022 (Permalink)

trees Rely on the experts to help you when a flood causes you to evacuate your home.

Post-Flood Recovery Includes Pack-Up and Removal of Belongings in a South Lake Tahoe 

Many residents who experience a natural disaster in South Lake Tahoe find themselves wondering how to protect their belongings and household items. The possibilities of theft, new damage, and other problems create additional stress when life already seems full of too much turmoil with the latest events.
 
When flooding affects residents in South Lake Tahoe, SERVPRO offers pack-up and removal services of belongings and other items inside a flooded home. We get everything in your home packed up in new boxes, complete with inventory sheets that help you locate any things you might need. We realize that after a flood, many people do not understand how much a flood can impact their lives, making it essential that they have access to specific items during their recovery.
 
These detailed sheets can also make the task of putting everything back in its proper place more manageable and faster for you once you return home. Flood damage makes it impossible for your family to stay in your home, but our teams work as quickly as possible to make your home safe again. Making the situation more orderly for you in as many ways as possible helps your family not only return home soon after but also to recover more fully once home again.
 
During the initial packing up of your family's belongings, we place any soiled items that the floodwaters contaminated into specific boxes or bins. This ensures that not only do they not affect non-damaged items but also that they receive specialized handling. We take these items and clean them with our in-house cleansers, rinse and dry them, and then place them in a special chamber for deodorization. These items receive a new box afterward and an updated inventory notation.
 
Removing the water and all of the debris after a flood invades your home takes care of your house. At SERVPRO, we look at taking care of your family as part of our job. There is a world of difference between knowing where the small comforts of home are placed in a box on a shelf and hoping to find that same item 'someday.' We are always here to help you by providing guidance in a time when you might feel like the world has become a very uncertain place.
 
SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties wants to help residents in Bijou, Carson City, and Skyland make a fast and secure recovery after flooding, or another disaster causes chaos. Call us at (775) 588-2355, and we can start helping your family pick up the pieces and move forward. Click here for more information on winter recreation in Lake Tahoe.

Flood Damage Caused by Malfunctioning Garbage Disposal in Reno, Nevada

8/9/2022 (Permalink)

garbage disposal Improperly used garbage disposal units can clog and flood your kitchen. Call SERVPRO after this occurs to help prevent any subsequent mold!

SERVPRO Technicians Have Dealt with Damage From Many Types of Appliances

Almost everyone has done it – crammed things into that obnoxious garbage disposal. Some people tend to think that garbage disposals can gobble up anything you can throw in them, when in reality, they can only handle light food residue. Garbage disposals are not built for large chunks of food like many homeowners hope. Heavy food buildup can exhaust the disposal blades or even send whole pieces of food into your drainage system, which clogs it down the pipelines and could create flood damage in your home. If this happens to you, you will need professional help right away, like our team at SERVPRO. 

If you know how to properly take care of your garbage disposal in your South Lake Tahoe home, you can avoid flood damage from clogging up your disposal and pipelines. Below, you will find tips for keeping your garbage disposal healthy. 

Grease – Never drain grease, even with hot water, down your drains, especially one which is connected to your garbage disposal. This is the most common misconception of homeowners when it comes to drains. Hot water will only cause the grease to run and clog further down your pipes. 

Potatoes – Peel your potatoes over a garbage can instead of your garbage disposal. You will otherwise be making mashed potatoes in your drain. 

Grains – Not every food group can go down the drain, especially grains. Bread will expand when it gets wet, which in turn will cause clogs to form. 

Large or Foreign Objects – Things like plastic forks, bones, leaves and most other like things should not go down the drain of your disposal. 

Cold Water and Dish Soap – Run the cold water and use dish soap while running your disposal for a few minutes every week. This will clean the blades, stop rust, and allow your disposal to last longer. 

When catastrophe does strike, and your garbage disposal causes flooding in your home, it is essential that you get in touch with our technicians at SERVPRO right away. The longer the damage is allowed to sit, the more damage you will have to deal with and pay for. Plus, hazardous mold can begin to grow after just a day or two. 

SERVPRO of Carson City/Douglas County/South Lake Tahoe/Reno East/Lyon & Storey Counties has someone ready to take your call whenever you need us, day or night. Therefore, don’t hesitate to call us at (775) 588-2355 right away when your garbage disposal causes flooding in your home.

Where Stains Are Most Troublesome In Your Office

6/22/2022 (Permalink)

stained walls Stains and the odors they emit are one of the problems that our crews often spend the most time dealing with in a flood damage scenario

Staining is a part of most floods, especially after a storm. Water easily picks up and mixes with contaminants, many of which can then be coated in your building and on your belongings. Stains and the odors they emit are one of the problems that our crews often spend the most time dealing with in a flood damage scenario. Some materials are more prone to staining than others and can create significant problems if they have been heavily marred.

Carpets
Of all flooring materials, carpeting often fares the worst in Stateline flood damage. Carpet is highly absorbent, easily picking up much of the water flowing over it, along with any contaminants inside. Some types of carpeting, and especially rugs, are prone to color bleed, spreading their color to other parts of the floor or other carpets. In many cases where water is allowed to pool for an extended period, the carpet will have to be fully replaced.

Wallpaper
Walls get stained easily from flooding, but wallpaper is particularly vulnerable to the damage. Much like carpeting, wallpaper is more porous than most other materials. It traps water and contaminants inside. Wallpaper is harder to replace than paint, requiring another restoration process rather than a simple repainting.

Fabric Furniture
Furniture made of woven fabric is more vulnerable to extensive staining than wood, metal, or even leather counterparts. Fabrics easily pick up water and debris, often requiring unique and delicate restoration procedures, some of which may take time. SERVPRO keeps machines and knows specific techniques for the many types of fabrics found and will be able to find an effective solution for most pieces of furniture.

SERVPRO of Carson City / Douglas County / South Lake Tahoe / Reno East / Lyon & Storey Counties is locally owned and known for excellent service, friendly technicians, and fast work in restoring buildings and belongings from any damages. Give us a call at (775) 588-2355 to learn more about our services or request assistance.

Removing Odors from a Flood May Require SERVPRO's Expertise and Equipment

3/24/2022 (Permalink)

skunk Post Flooding Odors in Your East Reno or Tahoe Home? Call SERVPRO!

Physical damage from a storm is simple to spot. The clean-up processes are labor-intensive and require heavy equipment. Trying to remove other damage such as the odors left behind from floodwaters is often just as difficult.

When it comes to flooding from severe storms in Carson City, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or a SERVPRO restoration team can even enter.


Once we do enter and ensure a safe work environment, team members track down the source of the damage as best as possible. Since there are multiple potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending on what is needed.


Masking agents are time-release beads that cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Pairing agents are dispersed using a ULV fogger to combine with odor particles in the air. This combination then falls to a surface where a team member cleans and removes it.


Disinfectants and sanitizers serve a double purpose. They are sprayed onto bacteria and fungi to stop further growth while also neutralizing the odor.

An electrically generated deodorizer is ozone gas. The gas is used to chemically pair with odor particles that have had time to penetrate deeply into furniture, other property, and the structure itself.

Each method is effective individually, but none of them work on every odor source. By applying multiple methods, our restoration team recovers almost any property.

If you have damage from the previous storm or want to get a jump on the next one; contact us at SERVPRO of Carson City / Douglas County / South Lake Tahoe / East Reno / Lyon & Storey Counties. We are here to help 24/7, so call today at (775) 588-2355.

Winter is here! Protect your Tahoe Home from Water Damage following Snow Storms

12/29/2021 (Permalink)

icicles Icicles are a sign of Ice Dams that can cause major damage to your home.

When winter sets in, storm damage is a big possibility.

Winter storms are often accompanied by water damage. For instance, frozen pipes may burst during arctic temperatures, heavy snow piles on a roof can cause it to collapse, Ice dams can build on your gutters, trees can fall etc. Knowing what you can do to try and prevent damage from winter storms is important. Such as keeping tree branches trimmed and away from your house. Getting weaknesses in your roof or siding fixed. Keeping gutters clear, so that water and melted snow can drain away instead of freezing and forming ice dams. Below is a more in-depth info on some contributing factors of winter storm damage and tips on how you can try and prevent them.

  1. Your Roof

Heavy or constant wind can blow shingles loose or take off gutters. If damage like this occurs, it will let in moisture from sleet, snow, rain and melt water into your home. Sometimes damage can occur to a part of your roof that you can't easily see, meaning you may not even realize that damage has been caused to it until after water starts coming in to your home.

Make sure your roof is winter-ready BEFORE a storm hits. Allow ample time for this prior to the season so that anything needing repair can be fixed before winter storms arrive. Inspecting your roof before a storm comes and making necessary repairs can often help to avoid storms from taking their toll on your roof. Clean all your gutters of any debris often, especially prior to a storm. Tarps if you have them offer a temporary fix in case any shingles loosen or blow off, but it is best to get a professional over as quickly as possible in order to address any damage before it worsens or leads to more issues. A professional can help you understand where you might need some preventative maintenance.

After a storm, you may need to arrange to have snow removed from your roof. As little as two feet of packed snow can be enough to cause a roof collapse. So, if it’s going to be too cold for snow to melt in between storms, or if one storm is expected to “dump” a lot more snow on top if what is already there, than that can lead to major roof damage. Reach out to professionals who have the knowledge, experience and proper safety equipment to work on the pitch of your roof and around ice.

  1. Your Gutters

Don’t forget about your gutters! Especially when tending to your roof. You want to ensure that your gutters stay clean and clear all year long but it is most important before any size winter storm hits to ensure that they are ready for it. If ice forms on your gutters the weight can cause them to fall right off of your home. Even without a major amount of snow, any accumulation of sleet or rain in cold temperatures can lead to a build up of ice in your gutters. Clean gutters allow water to easily drain out. As the weight of ice alone can cause damage, it is also for that reason to ensure your gutters are cleared so that additional weight on them is not a concern.

Ice is not the only concern, but ice dams. “Ice Dams” form when heat escapes from your home causing ice to melt along your roof and allowing it to drip to the edges and refreeze. Usually this causes icicles, which as pretty as they are, they are a sign that you’ve got a dangerous ice dam.

The best protection against the formation of ice dams is insulation. Prepare to prevent ice dams by sealing any gaps from light fixtures. That will help to keep warm air from rising into your attic. Also, it is best to insulate the attic itself to prevent heat from escaping out to your roof. Experts suggest keeping the attic temperatures no greater than 5 to 10 degrees warmer than the outside air.

Make certain too that your gutters are pointed away from your home. That way as any ice melts it lessons that chance of water pooling close by to your foundation, or flowing towards the side of your home which can allow water to seep into any cracks.

  1. Tree Branches

Low, or overhanging branches will most likely break during winter storms. While the appearance of snow on branches is pretty, the weight of the snow and ice weighs heavily on the branches below. Heavy, falling tree branches can damage your roof or other parts of your home. Any nearby power lines can also sustain damage if tree branches are not maintained and tumble below as a result of winter storms.

Trim all tree branches that surround your home in order to protect against damage. Be proactive by pruning all dead, broken and weakened branches as soon as they are spotted. Survey trees on your property often to look for broken or weak branches and also to try and determine the health and stability of the tree itself. Entire trees not only branches can come down due to winter storms by high winds or the weight of ice and snow. Trees that are not healthy are more susceptible to come down, becoming a major cause of damage.

In addition to the weight of ice and snow, melting snow as it puddles below ground can weaken tree roots causing trees to fall over. Unfortunately that can happen no matter how healthy a tree is.

  1. Snow Melting

Aside from just being able to cause trees to fall over, as snow melts, it poses a risk of water damage, such as flooding and mold to your home. As snow melts, a foot of snow can turn into an inch or more of water. Mold growth from moisture or flooding can happen quickly! Melting snow getting into your home can cause structural damage, like warping, floor separation and discoloration.

No matter what the cause of winter water damage to your home, at SERVPRO, our dedicated team of professionals are available to effectively evaluate and quickly repair the damage. We can be reached 24/7, 365 days a year at (775) 588-2355. Be sure to give us a call in order to assist you.

When Life's Storms Come, SERVPRO is Here to Help

9/28/2021 (Permalink)

Helicopter flying above a forest Helicopter monitoring the area from above.

When a storm hits and causes any form of damage, SERVPRO is here to help. Recently, the Caldor Fire stormed through the Sierra Nevada mountains towards South Lake Tahoe. As Tahoe locals prepared to watch the fire ravage their homes, their worst fears did not come true. Instead, the Caldor Fire burned up Highway 50 toward Echo Summit and roared into the Lake Tahoe Basin. It even jumped over Christmas Valley but did no damage to the area. Firefighters were able to protect all the homes in the area. 

When storms do cause damage from fire, smoke or flooding, SERVPRO of South Lake Tahoe, Carson City, Douglas County, Reno East, and Lyon & Storey Counties is here to help. Our crews are ready to respond to your property emergency 24/7, 365 days a year. Yes, even at 2 AM our highly trained staff and state-of-the-art equipment will respond to your building fire or facility flood. When you make the call, our staff is READY to take immediate action to help preserve as much of your property as possible and help to avoid additional damage and cleanup costs.

SERVPRO is a trusted leader in the property disaster recovery and restoration business, our on-call 24/7 emergency response teams are highly trained and experienced with all types of property disaster losses including fire, smoke, water, sewage, flood, and storm damage. Our restoration professionals near you have 30 years of experience providing high-quality commercial and residential property disaster restoration and reconstruction services to local Carson City, Douglas County, South Lake Tahoe, Reno East, and Lyon & Storey County communities every day.

SERVPRO Storm Teams help clean up Texas homes after historic winter storm

3/10/2021 (Permalink)

Image of snowy SERVPRO vehicle "The people are so appreciative and excited to see some help." - Mongan

Over 146 SERVPRO Storm Teams from around the nation dispatched to the Houston area alone to help clean up the damage left in the wake of the historic winter storms. Hundreds more came to surrounding cities and states through our large loss provider program to respond to the incredible amount of damage that occurred within the freezing storm week.

Two weeks after the unprecedented winter storms, Texans are still recovering from the damage. After the ice melted, residents across the affected states faced a new problem: frozen pipes bursting, sending water through the ceiling, into the walls, and beneath the floors.

“It’s unreal what we’re seeing out here, the number of people that were impacted,” Quinn Mongan, owner and president of SERVPRO out of Roanoke and Salem, said.

He and a team of six left for Austin, Texas last week to help people get the water out of their homes.

“We’re usually out by seven in the morning and we’re in by 8-8:30 at night just taking care of as many as we can,” he explained over a Zoom call from his hotel room. (2021 WDBJ.com)

Crews can typically knock out two projects a day, but they’re facing some unique challenges.

“All the hot water heaters are in the attic.”

This means when the pipes burst, the damage extends to the whole house.

“We’re seeing homes that have had five and six pipe breaks,” he said.

But even so, sometimes the water still isn’t visible from the outside.

“And that’s where we use our tools to find it. Then we’re removing property, materials out that are water-damaged beyond repair and then we set up our dehumidifiers and set up a drying environment.”

Not only is the damage inside the homes a lot, but there are also many homes still on the waitlist to get help.

“I’ve already talked to a SERVPRO team that rotates people out every 14 days and they plan to be here for two months or more,” he said.

Mongan and his team, however, will only be in Texas another week. He said it’s humbling to help people who have lost so much.

“They’re devastated. No one’s ever lived through this, especially this area that’s never had that bad of a cold event,” Mongan said. “But the people are just so appreciative and they make you feel welcome. And they’re just so excited to see some help.”

The team plans to leave Texas Friday, March 12, after serving three weeks.

Mongan gave a shout-out to all his team members who joined him in Texas, and those who held down the fort at home.

(Interview Credit WDBJ.com)

No matter what happens within our community and beyond, SERVPRO is always Here to Help.

Quick action cleanup and mitigation response, even in the storm of Covid-19

5/26/2020 (Permalink)

SERVPRO equipment in a home Property disaster events might be unpredictable, but our SERVPRO response and rapid cleanup and restoration service is reliable.

Even though the storm of Covid-19 is still amidst our cities, fire and flood damage can still happen. Emergency property damage can strike your home or business at any hour of the day or night. When you are dealing with fire, smoke, storm, flood or another type of property disaster, immediate action is crucial.

That’s why SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties is here to help. Our crews are ready to respond to your property emergency 24/7, 365 days a year. Yes, even at 2AM our highly trained staff and state-of-the-art equipment will respond to your building fire or facility flood. When you make the call, our staff is READY to take immediate action to help preserve as much of your property as possible and help to avoid additional damage and cleanup costs.

SERVPRO is a trusted leader in the property disaster recovery and restoration business, our on-call 24/7 emergency response teams are highly trained and experienced with all types of property disaster losses including fire, smoke, water, sewage, flood and storm damage. Our restoration professionals near you have 30 years of experience providing high-quality commercial and residential property disaster restoration and reconstruction services to local Carson City, Douglas County, South Lake Tahoe, and Lyon & Storey County communities every day.

Emergency Response Property Disaster Restoration Services

SERVPRO is committed to making the cleanup, restoration and rebuild process for our customers organized, efficient and successful, after a frustrating and confusing property disaster event. Whether your home or building sustained damages from a storm, flood, fire or water disaster, you’ll have trusted and compassionate professionals by your side. We will work with you to survey the extent of the property damage, develop a plan for cleanup, restoration and reconstruction.

Disaster restoration and repair is best left to professionals. Our SERVPRO professionals are skilled with the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete your home or commercial building cleanup and repair properly. Our expert team has the experience, certifications, and equipment to complete any size restoration and rebuild project quickly, correctly, and affordably.

Some of our property restoration services include:

  • Water Removal and Extraction: This important and often first step in the process involves us removing and extracting standing water from all areas of your property. Our SERVPRO technicians utilize industrial grade equipment to move large volumes quickly and efficiently to minimize long term hazards and damage.
  • Property Drying: After the bulk of the water is removed hazardous levels of moisture can still exist in fibrous structural and aesthetic components in your home or business building. We utilize specialized equipment to pull moisture from the air to create an environment suitable for drying of these important pieces and may also attempt to speed the drying process with heat.
  • Cleanup and Debris Removal: After water and moisture have been removed and dried it’s important to conduct thorough cleaning of the affected area to prevent future health hazards. Flooding from rivers and sewers can pose exceptional risks to health and welfare due to the silt and bacteria they carry. Our team will remove damaged items that are beyond repair.
  • Soot and Smoke Mitigation: SERVPRO’s full-spectrum cleanup and restoration capabilities have many benefits when it comes to fire and smoke damage restoration. We often use air scrubbers to create negative air pressure to force contaminants through HEPA filters before exhausting to the outdoors. Air quality is improved, including the clearing of any fumes from cleaners or solvents used to remove protein-based soot from kitchen fires.

Our team provides professional and prompt emergency restoration services for all commercial businesses and homeowners. SERVPRO’s building services gives our location a unique opportunity to streamline the entire property restoration and recovery process, while mitigating challenges and providing quick and seamless professional service from start to finish.

If disaster strikes, call SERVPRO of South Lake Tahoe, Carson City, Douglas County, and Lyon & Storey Counties at (775) 588-2355.

Flooding Can Spell Big Trouble For Your Home In Carson City!

2/6/2019 (Permalink)

Give our SERVPRO of Carson City / Douglas County / South Lake Tahoe team a call anytime that disaster strikes!

How Likely Is Flooding For Your Carson City Home?

While Carson City residents are no stranger to potential disasters and emergencies that can threaten entire communities under our care, there are many of these incidents that homeowners remain ill-prepared to face. Flooding is something that many area homeowners do not put enough stock into, and because of a belief that it is less likely to occur than other emergencies, these owners are unclear of what to do once the damage has occurred.

Flash flood damage to Carson City homes is something that can occur at almost any point when torrential rainfall happens too quickly for the ground absorption to keep up. Many residents might even remember the widespread flooding in 2017 that affected homes even beyond the flood-prone areas of the city and surrounding regions. Our SERVPRO team was there to help. Under the right conditions, the area remains at risk during the rainier seasons when severe weather can get expected to pass through the area.

Regarding likelihood, it could be beneficial to know that since the 2017 incident, many homeowners who have not previously included flood protection in their home insurance policies have sought out this additional coverage. It has also encouraged municipalities and city officials to rezone the flood regions and low-lying areas to help residents better determine the probability of flood damages in the future.

With rising waters penetrating your home, the risk for contamination is high to exposed materials and structural elements. Our SERVPRO team can work quickly to remove damaged materials and mitigate the loss by removing at-risk contents from your home until restoration work can officially complete. We can work closely with both the homeowner and the insurance adjuster to provide constant communication as we work efficiently to restore your property entirely.

While flooding might not occur all year long to the area, the area is often only one severe weather system away from meeting conditions for flash flooding and other widespread concerns. Give our SERVPRO of Carson City / Douglas County / South Lake Tahoe team a call anytime that disaster strikes at (775) 588-2355.

Click here for more about Carson City.

Hail Can Cause Flood Damage To Your Carson City Home

11/6/2018 (Permalink)

Hail and wind account for the majority of flood damage calls.

Carson City's Flood Damage Restoration Team Talks About Problems With Hail

Whenever a severe thunderstorm strikes the Carson City region, hailstones can form due to water getting pushed back into the clouds and freezing then falling. Hail and wind account for the majority of flood damage calls. Wind and hail are responsible for about 40 percent of all insurance claims. Every year the U.S. sees over 5,000 major hailstorms that cause over $15 billion of damage each year. Hail can ruin your building materials and cause extensive flood damage to your residence.

The largest hailstone ever recorded was eight inches in diameter and weighed almost two pounds. However, even hail that is pea-sized can cause flood damage to your Carson City home. Large hailstones can cause serious problems, and sometimes they can fall with so much force that they shatter skylights on your roof and exterior windows. If windows break during a storm, rainwater can get into your home and ruin your contents and building materials.

If smaller sized hail pours onto your roof for an extended period, it can cause your shingles to weaken and lose their strength. When even the smallest pits get put into shingles by the hail, moisture can get underneath them. If the shingles do not stop moisture from getting to the roof water may leak into your home.

When dealing with problems after a storm, the first thing our SERVPRO crew does is seal off the hole in your roof. In most cases, we board up the holes or seal them off with plastic temporarily so that moisture stops entering your structure. Next, we mitigate any potential safety issues such as a trip, fall, or electrical hazard so that your home is safe for all occupants.

Then, we work on moisture removal starting first with extraction. Once our SERVPRO technicians vacuum up all of the water they can with our specialized extractors, we set up equipment that helps rapidly dry structural components. After moisture levels return to preloss conditions, we then call in a professional contractor to permanently repair your roof. If hail ever causes damage to your home, call SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355 immediately after the storm.

Click here for more about Carson City.

Tips to Help You Manage Costs When Restoring Flood Damage in Carson City

9/10/2018 (Permalink)

Don't Take Chances, Hire SERVPRO for StormWater Removal and Drying in Your Carson City Home

For Your Carson City Property, SERVPRO Aims to Mitigate Storm Losses while Reducing Expenses

The cost of fixing a flood-damaged property varies depending on the affected areas. For example, a roof leak that damages the ceiling in your Carson City property is much cheaper to fix than a flooded basement. The amount of water that flows into the property also affects the level of loss. If the water is less than 4 inches deep, it is likely to cost you less than half what it costs if the floodwater reaches over 9-inches. An inadequate response can also exaggerate the overheads, which is why you should consider working with a professional restoration service.
 
In cases of flood damage in Carson City, you have probably heard that speed is critical. However, safety is also a vital part of the restoration process and not just for your wellbeing. For example, before entering your water-filled house, you must turn off the power. Using any affected appliances is also out of the question to avoid damaging them further. Before our SERVPRO technicians begin restoring your property, we do a thorough inspection to find out whether there are any hazards or items at risk of further damages.
 
Time being money might sound like a tired cliché, but when you have to put up in a different place such as a hotel as you wait for the restoration of your home to end, it is easy to equate every passing day with money lost. Completing the process faster can save some of this money. By combining proper training, the right equipment and experience handling similar situations, our SERVPRO technicians can help make your home habitable within a reasonable period.
 
Sometimes in a bid to reduce expenses, you might be tempted to take shortcuts. Actions like drying wooden floors without removing the floorboards to the reach moisture below them fall under this category. The problem with doing the job halfway is that other problems arise later. In the case of moisture left below wooden planks, problems like warping, rotting, and cupping develop. Unfortunately, the process of correcting these problems is higher than it would cost to get rid of the moisture. Our SERVPRO technicians rely on specialized equipment such as the Injectidry system and drying mats to extract moisture below hardwood floors without removing them.
 
To deal with flooding related damages, call SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355. We're Faster To Any Size Disaster.

The Carson City travel guide here.

Restoring A Home With Flood Damage In Tahoe

4/3/2018 (Permalink)

Flooding within a home in Tahoe can bring about a sense of loss and utter helplessness.

Restoring A Home After A Flood

Flooding within a home in Tahoe can bring about a sense of loss and utter helplessness. Not only did the impending waters cause a sense of dread, but the devastation caused, both inside and outside, ruin so much of what made up a home.

Property owners in Tahoe can rely on professional restoration companies to undo the problems caused by flood damage. SERVPRO's employees include technicians and specialists, certified by the IICRC, who know how to mitigate existing damage and prevent further additional problems quickly.

Flooding brings in more than water. Debris includes microscopic particles that can include pathogens capable of causing life-threatening diseases.These particles can end up in minute spaces within your floorboards, and anything else where the water travels. On the other end of the spectrum, debris of much more substantial dimensions can pose health risks, including punctures and scrapes. Some debris may even come from your home's interior, where slightly buoyant items remain partially submerged.

We remove the debris that can harm your family and leave your home an eyesore. Elimination of these things and extensive cleaning only does part of the work required. Your home needs to have its original dryness restored, also. We use specialized equipment that can complete this aspect quickly. We use tubing attached to air movers that force dry air into small areas of your home that can harbor large amounts of water. Unless we eliminate this water, it can slowly invade otherwise dry areas of your home. The Injectidry system carries out this task almost effortlessly.

Other equipment, such as moisture meters, helps us measure how dry your home becomes during our work. We know that the air must hold only average amounts of moisture. Until these readings detect normal amounts, we know that pockets of moisture still exist within your residence.

SERVPRO of Carson City / Douglas County / South Lake Tahoe assists people living in the area, including Berryville, Lowell, and Bella Vista whenever flood damage affects their homes. This kind of damage brings about many drastic changes to both the interior and exterior of a home, but we have experience in both large and small disasters of this type. Contact us at our 24-hour service line, (775) 588-2355, any day of the year.

Click here for more about Tahoe.

Helping SERVPRO Out With Tahoe Flood Damage Mitigation

3/5/2018 (Permalink)

SERVPRO knows that even when you do your best, some disasters are too big to be overcome alone.

Flood Damage Mitigation

In the aftermath of Tahoe flood damage, assuming standing water is gone, and the area is relatively safe, there are many things you can do to start the process of recovery early and make our job easier. You can set out upholstery and cushions to dry, elevate furniture off the ground, start mopping up stray water, organize the area, and conduct many more small tasks that can make a big difference for SERVPRO later on.

When Should I Leave Things Alone?
While we appreciate any help we can get, there are some circumstances in which the best thing you can do to help us treat flood damage to your Tahoe home is to stand by and cooperate with our technicians. Most of the time, our concerns have to do with safety, as some floods can create especially dangerous conditions within the home. If any water with measurable depth remains on the floor, do not enter the area. If you've reason to believe that the structure may be unstable or electronics and electrical systems may pose an electrocution threat, steer clear of the area. In general, if there is any question on whether or not the area is safe to re-enter, wait for a SERVPRO technician to arrive and advise before heading in.

What Can I Do If All Seems Clear?
If you have been given the go-ahead by SERVPRO employees or otherwise feel that there is minimal risk of danger, you can start with common-sense cleanup measures and tasks. Separate objects so they can dry out faster and do not get a chance to bleed into one another. Mop hard surfaces to remove excess moisture. If you feel that you're capable of additional work, ask our technicians what else you can do to assist. Simple considerations like these can end up saving a great deal of time for us and lead to hundreds or thousands of dollars saved for you.

SERVPRO of Carson City / Douglas County / South Lake Tahoe knows that even when you do your best, some disasters are too big to be overcome alone. We are there to help when you need us most. Give us a call at (775) 588-2355.

Click here for more about Tahoe.

Flood Damage Restoration Services Stateline Residents Can Trust

2/25/2018 (Permalink)

Make sure that you are safely entering your home after flooding as many dangers can be hidden below the waters. Contact SERVPRO for remediation.

SERVPRO Technicians Are Trained to Safely Dry Out and Remediate Your Home After Flooding

We all understand how floods, in general, are dangerous. Regardless of whether you have a basement flood or extreme weather flood, an obvious risk is drowning. However, smaller home floods in Stateline can also result in electrical hazards and contamination risks that concern everyone.  

Remember to seek professional help returning to your home after flood damage in Stateline occurs. You want to remain safe, avoid hazards, and prevent losses, so avoid adding to them by entering your home without someone who understands what to walk on, touch, or evade.  

Flash-floods are arguably the most dangerous, catching homeowners off-guard, where a mere 6-inches of water can knock over a full grown adult or 12 to 24-inches can carry your car away. Drowning, electrocution, injury, and contamination are all ever-present risks associated with the aftermath of a flood on your property.  

Flooding can put you at risk of electrocution if you make contact with floodwaters where a connection to your electrical grid still exists. Always have a professional disconnect your power, even after the loss of electricity during a storm, you never know when power might come back on.  

SERVPRO can respond to your request for help day or night, helping you assess damages on your property after a flood. We put IICRC certified technicians, advanced restoration methods, and our vast resources to work to work for you, limiting your losses as much as possible while providing you with excellent services you can trust.  

SERVPRO works with your insurance company, keeping both of you informed of any changes throughout your restoration process. Our technicians maintain a clean, safe, working environment, performing cleaning and restoration services as quickly and efficiently as possible while maintaining a quality level you expect.

SERVPRO technicians can handle any size problem that exists on your property, with experience in Clean, Grey, or Blackwater situations we begin your restoration right away. We use personal protective equipment, containment, and exposure prevention methods that fit local, state, and federal guidelines.  

Contact SERVPRO of Carson City / Douglas County / South Lake Tahoe for full-service solutions to flood damage on your property, today. (775) 588-2355

For more information regarding Stateline, click here.

Tahoe's Flood Damage Specialists

2/15/2018 (Permalink)

When big storms come into your neighborhood, it is always a possibility that your Tahoe townhome gets damaged.

Flood Damage Specialists

When big storms come into your neighborhood, it is always a possibility that your Tahoe townhome gets damaged. Excessive rain sometimes causes flooding. Any time there is enough water to flood an area, it is likely that water makes its way into your structure.

When mitigating any water damage situation, there are many steps involved. It is a wise call to make to SERVPRO's flood damage crew in Tahoe to mitigate your problem. One of the most important steps to completing the job is the last cleaning and deodorization stage.

After all of the water is extracted from the flood damage and the area is dry, deodorization occurs. Having a clean smell is one of the most critical pieces of having an overall decent job. SERVPRO often pleases their customers by completing the project and leaving the area with a pleasant smell. When water is inside a building humidity goes up, and foul odors are more prevalent.

The deodorization step gets carried out via a variety of methods. One way odors get removed is an injection method. Some deodorants get injected into carpet and upholstery. Other deodorants get sprayed directly onto a surface with powered or pump sprayers. This technique gets used when applying disinfectants and anti-microbial chemicals.

Sometimes deodorizers get applied with wet foggers. These ultra-low volume foggers generate tiny deodorant particles that make their way into materials that hold foul smells. In some cases, dry thermal foggers that heat up and vaporize the deodorant get used but mostly only in cases of smoke damage.

When deodorizing your structure ventilation is essential. Large venting box fans often get used before and after the deodorization process. In some cases, air scrubbers with HEPA filters get used to fighting unpleasant odors. Air scrubbers use negative air pressure to suck air into a screen that catches particles causing awful smells.

If you ever have weather-related water damage, it is vital to call in the professionals to ensure the deodorization process gets completed correctly. Whenever you notice rainwater entering your home, call SERVPRO of Carson City / Douglas County / South Lake Tahoe at (775) 588-2355, for 24/7 assistance.

For more about the city of Tahoe click here.

How Do Professionals Get Rid of the Residual Moisture after Flood Damage to Your Tahoe Home?

1/27/2018 (Permalink)

Flooding from Melting Snow in Tahoe Means a Call to SERVPRO for Water Removal and Restoration

SERVPRO's Expertise, Experience, and Equipment Handle Stormwater and Moisture Removal

A Flood can ruin your home if the floodwater is not promptly and efficiently removed from your property. However, removing the standing floodwater is not enough, the residual moisture remaining in your Tahoe home can cause secondary water damage.

Professional flood damage restoration experts have the necessary equipment and expertise to get rid of this residual moisture from your Tahoe home after flooding. SERVPRO experts use some of the best equipment to detect and remove the residual moisture. Here is how the residual dampness is eliminated after flood damage.

Detection of the moisture level
The first step is to determine the level of the moisture. We can use state-of-the-art moisture sensing equipment to establish the base level of moisture before we begin the mitigation process.
Moisture sensors are the equipment that can detect moisture in carpets, walls as well as in baseboards. The level of the moisture is usually measured by instruments called moisture meters. We can also use infrared camera equipment to discover hidden pockets of water and wetness inside wall voids and other recesses. SERVPRO technicians can use the information from these devices to chalk out a plan that ensures a prompt and efficient drying.

Technicians can also use a Thermohygrometer- an instrument that determines both the humidity and the temperature. The data from this equipment allows the technicians to create ideal conditions for rapid drying.

Eliminating the residual moisture  
Dehumidifiers extract water vapor from the air making the air dry. The drier air is ready to pick up more moisture from the wet material, and the drying process is sped up. Air movers, on the other hand, are large blowers that increase the airflow close to the wet surface. These devices often work in tandem to expedite the return to standard RH levels inside a property.

Call SERVPRO of Carson City/ Douglas County/ South Lake Tahoe at (775)588-2355 today to schedule an appointment. We can make you feel "Like it never even happened."

What caused the formation of Lake Tahoe?

Flood Damaged Homes in Tahoe Need Prompt Mitigation Services

12/28/2017 (Permalink)

SERVPRO restores your home after flood damage leaving it "Like it never even happened."

SERVPRO is Prepared and Ready to Tackle Flood Damage Fast

Protecting and maintaining your home in Tahoe can keep you busy year-round. Flooding can happen at any time, even in the winter months. Freezing temperatures can cause undrained outside water lines to freeze, causing indoor pipes to burst. Rainfall mixed with snow flooded homes in the recent past, and a similar event could happen again. 

If the Tahoe community suffers from flood damage in the future, SERVPRO is ready. Our Green Fleet of truck-mounted pumps and vans of specialized equipment make us Faster To Any Disaster. A quick response is crucial as it can save homeowners from unnecessary damages. We can prevent additional expenses from accruing by arriving quickly and starting to undo the damage and prevent more damage from occurring.

Pumping out water while removing any dangers such as broken lumber and boards, garbage and debris, and carrying undamaged household furnishings to higher levels of your home can keep damages in check. After the flood recedes, we continue to work on your home. Removing additional water, cleaning items, so they do not suffer additional harm and removing damaged materials.

Using powerful air movers, we can dry out walls, including their interiors. Flooring always suffers badly during a flood, and we apply heated mats that suck the moisture out of them. Carpeting holds substantial amounts of water, silt, mud, and the potential for pathogens, as well.

Disposing of damaged materials keeps your home free of these microbes, including those that cause mold growth. SERVPRO technicians monitor how dry your home becomes, making sure that it happens quickly. Allowing it to dry slowly can allow water damage to develop. Curled floorboards and peeling paint can keep memories of the flooding event alive, and we would like to ensure that your home, once restored, is “Like it never even happened.”

SERVPRO of Carson City / Douglas County / South Lake Tahoe can assist homeowners with flood damage and other disaster events by restoring the home's interior and exterior. No job is too small, nor too messy for us to tackle. Contact us at (775) 588-2355 for all your disaster recovery needs, year-round.

Click here for more information on Tahoe.

Build Back a Carson City House After a Storm

3/25/2017 (Permalink)

SERVPRO Rebuilds Flood and Storm Damaged Homes in Carson City

SERVPRO Provides One-Stop Shopping for Restoring and Reconstructing Your Carson City Property


Home repairs after a disaster range from replacing roofing tiles to stripping out walls and ceilings. This process can be time-consuming and expensive; it is not something that can be done by a homeowner over a week or two.

To build your storm damaged Carson City home back to its original state, you need a professional restoration company. SERVPRO keeps a response team on-call to secure your home immediately and to rebuild structural property; regardless if the cause was a fire, flood or another disaster.

Our first actions prevent further damage and loss due to the weather, trespassers, or vandals. The SERVPRO restoration team accomplishes this by using plywood to close up broken doors and windows. Technicians seal up roof damage using primarily plastic sheeting and tarps; they use plywood if entire sections have been pulled away or damaged by tree limbs or strong winds.

Next, team members cleanup the damaged property. We remove all burned, soaked, or otherwise ruined elements and, of course, we check with you before throwing out a single item.

Following is a common scenario for rebuilding a storm damaged structure. With that accomplished, we begin the rebuild. Team members start with the walls. First, they install new, interior framing to hang drywall panels. We carefully follow the original floor plan to ensure your home has the same room dimensions as it did previously. Perhaps, our project manager and you set up a new design for the reconstruction. Renovation also includes painting and replacing floor trim to make sure that the finished look is as close as possible to its pre-disaster appearance.

Now, technicians construct a new ceiling frame. Depending on the type of tiles you want to use (in some cases drywall panels are a good choice) or just based on your personal preference, this new frame can be wood or aluminum. Once completed, technicians paint if necessary and install crown molding to ensure a professional, finished look.

Next, we repair the outside to match the inside. The restoration team strips out the door and window framing and replaces it to match the original dimensions. Once the frames are in place, installing new windows and doors takes only a short time. As technicians complete this, other team members replace roofing panels and tiles. Our technicians also replace framing that was damaged as well. If we discover that the roof is not safe to continue work, we stop and recommend a professional carpenter or construction crew come in. At no time will we put your home at risk.

Once you call us, every action we take is to return you to your home as quickly as we can. If your home has damage from a previous disaster, call us today at (775) 588-2355 to get started. SERVPRO of Carson City / Douglas County / South Lake Tahoe is here to help.

Flood Damage Issues in Carson City

3/13/2017 (Permalink)

Exercise safety precautions and prevent electric shock by staying out of your house and away from your electrical panel after flooding.

SERVPRO Response Teams are Standing By to Tackle Your Flood Damage


It is not an everyday statement to say there is a flooding problem in Nevada. It does happen, though, and when it does, the effects stay around for a long time if not quickly removed.

There is no real safe place to build in Carson City to avoid flood damage. The Nevada State Railroad Museum severely suffered when it flooded from storms about eight weeks ago. It was over a month before removal of the last of the mud, and standing water. Fortunately, when it comes to restoring local homes, SERVPRO has a much faster track record.

Calling us is also the safest action you can take. Unless your breaker box is outside the home and completely dry, don't even try to touch it. It only takes a slight amount of water to turn a switch into a shock that can give you a scare or even kill you. Our inspectors are trained to examine your electrical system to ensure the environment is secure for our response team and you to safely enter your home and get started.

Our first step is to isolate and remove the flood water. If your home is in a position where there is still water coming in from a creek or another source, we block the access using sandbags. Next, technicians deploy industrial pumps. If the power is out for any reason, they also set up a generator from our equipment inventory to ensure uninterrupted service. In nearly every situation, we remove all standing water in less than 24 hours.

The second step is water extraction. Technicians use specialized wands and vacuums to draw moisture trapped in carpets and flooring. If not done quickly, carpets and carpet pads begin to rot and disintegrate; wood floors warp and twist in a day or two if not accomplished. In some cases, space heaters may also be used to raise the temperature to help prevent warping.

Once accomplished, the response team also uses heaters to draw down the moisture level of surrounding property and the air. They also deploy dehumidifiers which dry the air by removing up to 20 gallons of water depending on the size of the devices and how high the humidity may be.

With all of this safely accomplished, we can put you back into your home. The process takes a bit longer than what you read here, but SERVPRO of Carson City / Douglas Count / South Lake Tahoe restores your home to its pre-flood state as quickly as possible. Call us at (775) 588-2355 to begin.