What our Customers say...


I want to emphasize that we were very pleased with all of the major activities you did on the repair. The walls, the flooring, the cabinets over the washer/dryer, and the front door look great. The only drawback for us is it looks so nice now that we have to upgrade other things in there like the light fixture.

Thank you for your support on this job. The communication and timeliness were excellent. Tell Joe we hope his knee is getting better!


I want to thank you for helping me with the insurance company. I also want to compliment John and his guys for the great job they did. I actually feel like I bonded with them and like they wanted to do everything right. Very pleased with the job they did.

Thank you again!

SERVPRO is truly fantastic.
We were able to quickly get Zoltan on-site to review our concerns and the actual work started almost immediately after, which was much sooner than we'd anticipated (and greatly appreciated!) given the difficulties we've faced finding someone in the area to handle the work we needed done.

Everything from the initial consultation through the completion of the project went extremely smoothly: Zoltan is extremely knowledgeable and thorough; he and his workers are committed to doing quality work and kept things very tidy (cleaning up at the end of each day). Zoltan even coordinated with another company to handle some work to re-coat a deck, which eliminated the need for us to figure that part out on our own. The entire process and project was seamless! I had no problem going about my normal day while they completed projects both inside and outside the house.

Overall, Zoltan shows a remarkable dedication to his work and his customers, which is truly unique and for which we are incredibly grateful. On top of that, working with Christina and Sarah (from the SERVPRO office) to get our questions answered and eventually to coordinate details and payment was easy, prompt, and pleasurable!

We will definitely be reaching out to SERVPRO to work with Zoltan and crew again for future house needs.

I was extremely impressed by the professionalism and quick response of Ryan and his crew. They treated my home with care and worked quickly to get the damage areas resolved. I would definitely use them again! Thank you SERVPRO!

Everyone on your staff was more than wonderful. Exceptional service and care. I am so fortunate to have had your staff take care of me. Ryan and Frank were not to be forgotten. I think I will ADOPT them. You can't teach that kind of service, that is from the heart. Thank you, again, to all your staff, and Joe, for being there for me and doing such excellent work.

Highly impressed and absolutely appreciated the SERVPRO employee that came to my house. Thank you very much!

Joe and Ryan were two of the most professional and competent contractors I've seen in a very long time. 

I really appreciate this and all of your hard work getting this done; I cannot say more complimentary things about the service that SERVPRO has provided in drying out the house - top notch and I have already told many people how much I would recommend you all! Thank you!

Joe is hands on ensuring everything is performed as agreed to and went above and beyond to deliver fantastic service and communication, as well as the refreshing upbeat attitude of the office manager who helped schedule my job quickly and make my needs feel more than just another customer. A-Plus!!!

It was a pleasure working with the SERVPRO team, specifically Zoltan who was so hard working and the consummate professional.

I just can't say enough about how great they were and how quick! I called first thing in the morning and they were out within an hour! They did a great job! Thank you so much! 

The last storm to come through the area wiped out two trees. The one that hit our house caused a lot of water damage. Thanks for drying it out and giving me tips on spotting mold growth in the future.

You are always welcome in my store. Thanks, SERVPRO for having a fantastic crew that knows how to get things done effectively.

Thank you. The mold that was taking over my house could have made us very sick. I've told everyone about what a wonderful job your professional staff did for us.

When mold started attacking the seed-kits I threw them out. It didn't solve the problem. The mold just moved. But your crew got all of it cleaned out and spic and span again. I let all my customers know that when they find mold growing near their plants, giving you a call is their best choice.

The mold growing in the attic really scared my wife. I'm glad to say that you not only made her feel better about the situation but also removed the problem and its cause all at the same time.

Your team did an amazing job cleaning up after a major storm in our area last month. Quick, professional service we’ll definitely use again.

My husband has a compromised immune system and we were afraid the flooding would leave our home full of mold.  SERVPRO was so careful to dry and clean everything thoroughly.  They built a clean barrier area around the flooded part of the house to keep anything from spreading.  It was impressive.  Their teams were very polite and explained everything in detail.  I hope I never need them again, but I won't hesitate to call them if I do.

With all of the homes in the area flooded, I didn't expect them to be here so soon.  Zoltan and crew came in and got right to work.  It's clear they know what they are doing.    

You made what could have been a devastating calamity for us into a bump in the road.  I never would have believed you would have us back in business so quickly after a fire like that.  Thank you SERVPRO of Carson City / Douglas County / South Lake Tahoe

Your crews were very professional and fast.  They removed the debris and left no odor.  Our guests never knew there was an issue.  You definitely exceeded our expectations.

Courteous, professional and knowledgeable service team, Zoltan and Austin.  I will highly recommend SERVPRO to others I know.

Spectacular! Thank you SO much!

All great people to work with: Zoltan - Julie - Laura!

Excellent work & communication

Thanks for all the helpful hints and product. I appreciate you working me into your busy schedule and coming on a Saturday, my day off. Awesome service!

David did a great job!

Excellent job! A+ service.

Staff were trained, courteous, professional and helpful. My only concern was packing of items where the person had not performed these tasks before.

The team is very nice. They answered all my questions.

Great work, thank you.

Year after year we would tolerate flood damage in our basement. Finally, I couldn't stand it anymore. We weren't able to use the basement as a living space. I called your team, and we finally have a recreation room in our Tahoe City home. We love using it.

Great work fixing my dad's garage in Dollar Point. We can now use it for storage, and it is waterproof!

Great work! We couldn't have done it without your team of mold professionals! We will recommend you to all our Glenbrook neighbors. 89413

After a basement fire had left us homeless in Dollar Point, we called your team. Now we are back in our home, and you cannot even tell there was any damage. Amazing!

The water damage was so bad that we thought about abandoning our home in Tahoe Cityy where we have lived for many years. Thankfully, your team of experts came to rescue us from the water damage. Great job!

What a team. These guys are top of the line. They will answer all your questions, give you a fair estimate of the fire damage and get you back in business quickly!

We did not understand how dangerous mold was until we called you guys! Thanks for discovering a big problem and helping us to get our Glenbrook house rid of devastating mold.

When the river hit flood stage last April, I knew our home was going to be in trouble. Even with preparations, we received a lot of flood damage. After calling you guys, I felt better right away. They gave me an estimate the same day and some peace of mind to go with it.

I cried when I saw all the water damage to my utility room after the washing machine leaked everywhere. Thanks for coming out so quickly and immediately going to work drying out the place.

Courteous and reliable team. A kitchen grease fire did severe damage to my Carson City home, but thanks to SERVPRO, my family and I are back in our beautiful home.

After all the severe thunderstorms we had, our roof was damaged and was leaking into our home. Your team saved us from any more damage by getting here quickly and repairing the damages and drying us out.

When my grill caught on fire and caught our home on fire as well, I was devastated. However, your company was able to help put our home back in order after the fire department left.

Your staff was absolutely wonderful and answered all of my questions while you were cleaning up my mold problem. I am not sure what we would have done without you.

When our washing machine started leaking all over our home, I luckily found the number for your team of professionals. They got here fast and fixed the problem, plus showed me how to keep this from happening in the future.

When we had a small electrical fire break out from a space heater, there was some fire damage left behind. Without the help of this great company, we would have surely not been able to get our home restored as quickly.